Chapter 1 General Provisions

Article 1 (Purpose)

1. This Terms of Use Agreement aims to set forth the rights and obligations, terms of use, and other responsibilities between YELLOW BALLOON CITY BUS Co., Ltd. (hereinafter referred to as the "Company"), and users (hereinafter referred to as "Users") who use the services (hereinafter referred to as the "Services") provided by the Company through the online site (hereinafter referred to as the "Website") and application (hereinafter referred to as the "Application").

Article 2 (Definition of Terms)

1. The definitions of terms used in this Agreement are as follows:
   1. "Website" refers to the real-time electronic commerce system provided by the Company for the transaction of goods or services and the website (www.seoulcitytourbus.co.kr) operated for that purpose, which may be added or modified according to the Company's policies.
   2. "Application" refers to a program that allows users to use the services provided by the Company on their mobile devices by downloading and installing it on their devices.
   3. "Use" refers to a member or non-member who uses the services provided by the Company in accordance with these regulations.
   4. "Member" refers to a person who provides personal information to the Company and is granted membership status, who can continuously receive information from the Company and use the services provided by the Company. Anyone aged 14 or over can join as a member.
   5. "Non-member" refers to a person who uses the information and services provided by the Company without joining as a member.
   6. "Buyer" refers to a person who has made a purchase as an individual or on behalf of organization among "members" or "non-members" who have expressed their intention to purchase goods, etc.
   7. "Seller" refers to a person who has entered into a service contract with the Company for the purpose of selling products through the intermediary sales service provided by the Company.
   8. "Personal information" refers to information that can identify a specific individual, such as name, date of birth, email address, and phone number.
   9. "ID" refers to the alphanumeric characters entered and set directly by a member for his/her identification and service utilization within the Company's system.
   10. "Password" refers to the combination of alphanumeric and special characters that a member directly enters and sets in the Company's system to confirm his/her legitimate access and protect the member's information and transaction history, etc.
   11. "Direct sale product" refers to products sold directly through the website and application of the Company (including headquarters and branches), which are not linked with other vendors.
   12. "Intermediary sale product" refers to products sold in linkage with other sellers (vendors) through the website and application of the Company (including headquarters and branches) by intermediating between the seller (vendor) and the buyer.
   13. "Discount coupon" refers to an online/mobile discount coupon exclusive to the Company, which allows a discount on the purchase price by the amount or percentage indicated on the coupon when purchasing a product. The type and content of the discount coupon may vary according to the Company's policies.
   14. "Customer review" refers to posts such as text, images, videos, and evaluation scores that express a comprehensive evaluation of a purchased product.
   15. "Identity verification" refers to confirming whether a member is the rightful owner through methods such as mobile phone authentication.
   16. "Business day" refers to a day excluding Saturdays, Sundays, and legal holidays, on which the Company has provided services normally.
2. The meanings of terms not defined in paragraph 1 shall be governed by relevant laws and general transaction practices.

Article 3 (Disclosure, Effect, and Amendment of the Agreement)

1. The Company shall post the contents of this Agreement on the website and application where the Company's services are provided, so that users can be informed.
2. The Company may amend this Agreement within the scope not violating related laws and regulations, such as the Act on the Regulation of Terms and Conditions, Framework Act on Electronic Documents and Transactions, Digital Signature Act, Act on Promotion of Information and Communications Network Utilization and Information Protection, and Act on the Consumer Protection in Electronic Commerce, etc., in case of reasonable grounds arising.
3. When the Company amends this Agreement, it shall notify the users of the effective date (hereinafter referred to as the "Effective Date") and the reason for the amendment from seven (7) days prior to the effective date to the day before the effective date on the website and application. However, in case of changes that are disadvantageous to users or significant, the Company shall notify the users individually from thirty (30) days prior to the effective date via email, SMS, etc. If it is difficult to individually notify due to users' unregistered, changed, or incorrect contact information, the notice on the website and application shall be deemed as individual notification.
4. Agreeing to this Agreement means agreeing to regularly visit the website and application operated by the Company to check for amendments to the Agreement. The Company shall not be held responsible for any damages incurred by users due to their unawareness of the amended Agreement.
5. The following cases shall be considered as users' consent to the amended Agreement:
   1. When users do not express their opposition to the amended Agreement by appropriate means until before the effective date of the amended Agreement; or
   2. When users use the service without special expression of intent after the effective date of the amended Agreement.
6. If a member expresses opposition to the amended Agreement before the effective date of the amended Agreement, the Company cannot apply the content of the amended Agreement, and in this case, the member may request withdrawal (termination of the service contract).
7. Users must exercise due diligence regarding amendments to the Agreement, and the Company shall not be held responsible for damages incurred by users due to being unaware of the amended Agreement.

Article 4 (Supplementary Rules to the Agreement)

1. Matters not specified in this Agreement shall be governed by the provisions of relevant laws and regulations, such as the Framework Act on Electronic Documents and Transactions, Digital Signature Act, and Act on the Consumer Protection in Electronic Commerce, etc., and standard terms and conditions of domestic and international travels.
2. The Company may establish specific provisions to be applied to specific services (hereinafter referred to as "Individual Terms") if necessary and announce them through the website and application.
3. The Company may establish detailed policies related to the use of services (hereinafter referred to as "Use Policies") and announce them through the website, application, etc.
4. If there are changes in individual terms or use policies, the Company shall announce the relevant changes through the website and application 7 days before the effective date of the changes.
5. Users should always pay attention to whether there are any changes in the content of individual terms or usage policies, and if there is a notice of changes, they should check them.

Chapter 2 Members and Services

Article 5 (Overview and Amendment of Services)

1. The services provided by the Company to users are as follows:
   1. Sales services for Yellow Balloon City Bus products;
   2. Advertising and promotional services operated by the Company; and
   3. Other services designated by the Company.
2. The Company may, if necessary, add, adjust, or modify the content of the services in the preceding paragraph as deemed appropriate.

Article 6 (Service Period and Suspension)

1. The use of the service is available 24 hours a day, 365 days a year, in principle, unless there are special disruptions due to the Company's business or technical reasons.
2. The service period for members extends from the approval date of membership by the Company until the member's withdrawal or loss of qualification.
3. The Company may suspend or restrict the provision of services under the following circumstances:
   1. Inevitable cases due to maintenance or construction work on facilities;
   2. If a telecommunication service provider specified in the Telecommunications Business Act suspends telecommunication services;
   3. Situations where there is an obstacle to normal service use due to national emergencies, power outages, equipment failures, or overwhelming service use, etc.; and
   4. On the dates or times determined by the Company as necessary, such as when the provision of products becomes impossible.

Article 7 (Membership Registration)

1. Users may apply for membership registration by completing the membership registration form provided by the Company and agreeing to the mandatory terms (Terms of Use, Personal Information Collection and Use).
2. The Company may not approve or may withdraw or cancel approval for membership registration in the following cases:
   1. If failing to provide required membership information;
   2. If the applicant is under the age of 14;
   3. If the user has previously lost membership qualification under this Agreement;
   4. If there is impersonation of others or false, omitted, or incorrectly entered information in the registration details: or
   5. If approval is not possible due to the user's fault or if the application is made in violation of other regulations.
3. The time of establishment of membership registration is the time when the Company's approval is posted on the relevant service screen or reaches the applicant through email or other methods designated by the Company.
4. The Company may postpone approval if there is no spare capacity in the service-related facilities or if there are technical or business issues.
5. In addition to mandatory items for membership registration (ID(email) and password), the Company may request additional information (e.g., gender, date of birth, recommending ID). The applicant for membership registration may refuse to provide such additional information. Additional information will only be used to provide beneficial information to members.
6. Checking the consent box on the registration screen by the member shall be deemed as a legal consent to the regulations set by the Company.
7. All information entered in the membership registration application form is considered to be true, and any disadvantages arising from incorrect entries or failure to modify changed information will be borne by the member.
8. If the Company deems it necessary to refuse the use of the service by a membership applicant based on reasonable judgment, the Company may refuse the membership application.

Article 8 (Membership Withdrawal and Loss of Qualification)

1. Members may request withdrawal from membership through the method specified by the Company, and the Company shall process the withdrawal immediately upon receiving the request. However, if the purchase contract process of the member is not completed at the time of withdrawal processing, the Company will process the withdrawal after the purchase contract is completed.
2. The Company may restrict or suspend membership without prior notice or suspend service use for a specified period if a member engages in any of the following acts. If a member who performs actions corresponding to each subparagraph is a buyer, the Company may take measures such as canceling or terminating the purchase contract, and the member may be liable to compensate for any direct or indirect damages incurred by the Company in relation to this.
   1. Using someone else's membership information;
   2. Intentionally interfering with the operation of the service;
   3. Providing information that differs from actual information during registration;
   4. Intentionally disseminating content that violates public order and morals;
   5. Using the service for purposes that undermine national interests or social public interests;
   6. Damaging or causing harm to the reputation of the Company or a third party;
   7. Death;
   8. Failing to fulfill obligations pursuant to Article 20(Member's Obligations and Company's Measures in Case of Violation) of this Agreement;
   9. Failing to pay the price of goods purchased using the services of the Company or other debts incurred by the use of services by the due date; or
   10. If fraudulent or illegal acts, such as improperly obtaining economic benefits through coupons provided by the "Company" and unauthorized use of member accounts, are detected in the process.
3. The effective date of membership withdrawal or loss of qualification under the preceding paragraph shall be as follows:
   1. Date of membership withdrawal or notification of loss of membership qualification by the Company; or
   2. In case of loss of qualification due to death, the date of death
4. If the Company intends to restrict the use of services for a member under paragraph 2, the Company shall notify the member in accordance with this Agreement, specifying the reason, date, and other relevant matters. However, this shall not apply if the Company deems it necessary to urgently suspend the use.
5. A member who has received a notice of use restriction under the preceding paragraph may file an objection to the use restriction notice.
6. The Company may temporarily postpone the suspension of use during the confirmation period upon a member's objection request, and the result will be notified to the member.
7. If the reason for the member's suspension is resolved, the suspension will be lifted immediately.

Article 9 (Change/Management of Member Information)

1. Members can view, change, and modify their member information through the personal information modification function provided on the Company's website and application.
2. If there are any changes to the information provided during membership registration, members must make the necessary modifications within a reasonable period. However, the ID cannot be changed.
3. Members are responsible for any damages caused by negligence in managing their information, unauthorized use, or failure to change the information, and the Company shall not be liable for any such damages.

Article 10 (Notification to Members)

1. When notifying members, the Company may use the email address or mobile phone number provided by the member. In this case, members may be responsible for communication costs (including data charges) related to the notification, depending on their communication environment or fee structure, etc.
2. If the Company needs to notify a large number of unspecified users, it may substitute individual notifications by posting the notice on the initial screen of the website and application for not less than 7 days. However, individual notifications shall be provided for matters that have a significant impact on the member's transactions.
3. In cases of notification under the preceding paragraph, the prior posting period may be shortened or omitted due to unavoidable circumstances.

Article 11 (Discount Coupons)

1. The Company may provide discount coupons to members in accordance with the policies established by the Company.
2. Detailed policies regarding discount coupons shall be governed by the detailed regulations on discount coupons posted on the Company's website and application. The Company shall not be liable for any damages caused by failure to verify such policies.
3. Discount coupons may have different conditions such as applicable items, eligible purchase amounts, total discount limits, and acceptable payment methods, and the Company shall not be liable for any losses or damages incurred by the buyer due to failure to verify such conditions in advance.
4. Discount coupons cannot be used or received after the expiration date.
5. Unless otherwise specified by the Company, members cannot sell or transfer discount coupons to others. If a member violates this, the Company may immediately revoke the coupon (including its expiration) or claim compensation for any losses incurred by the Company, or take measures to restrict or terminate the member's membership.
6. If individual policies for each discount coupon are separately specified on the detailed page (including event pages), those policies shall take precedence.

Article 12 (Application for Purchase and Conclusion of Contract)

1. A purchase contract is concluded when a user applies to purchase a product in accordance with the sales conditions of the product and the Company expresses its acceptance.
2. The Company may refuse acceptance of the purchase application under the preceding paragraph if any of the following apply:
   1. If there is false, missing, or incorrect information in the application;
   2. If the purchase application does not comply with current laws or the Company's regulations; or
   3. If a minor purchases a product without the consent of their legal representative.
3. Users can cancel or request changes to the purchased product, and in such cases, a separate cancellation fee may apply.
4. The Company provides methods for users to pay the purchase price.
5. Users who enter into a purchase contract are solely responsible for the information they provide and any consequences arising from it in relation to payment.
6. If a user fails to make payment within a certain period after entering into a purchase contract, the Company may cancel the contract without the user's consent.
7. The Company takes measures to allow users to confirm the contents of the purchase contract and provides guidance on cancellation methods and procedures.
8. The Company may verify the following regarding the purchase contract and may suspend the transaction until confirmation is complete or cancel transactions that cannot be confirmed:
   1. Whether the user has legitimate authorization to use the payment method used for payment; or
   2. Whether the user meets the eligibility criteria for purchasing.

Article 13 (Payment Methods)

1. Users who purchase products sold on the Company's website and application can pay the purchase price using one of the following methods determined by the Company:
   1. Card payment (prepaid card, debit card, credit card, etc.);
   2. Bank transfer (online bank transfer, virtual account), or
   3. Other payment methods determined by the Company.

Article 14 (Delivery and Returns)

1. Unless otherwise agreed, the Company shall take necessary measures such as order production and packaging to deliver the product to the buyer within seven (7) days from the date the buyer placed the order. In this case, the Company shall take appropriate measures to allow the buyer to confirm the supply process and progress of the product. For services such as the operation of the Yellow Balloon City Bus, the Company shall take a series of measures to ensure that the service proceeds smoothly.
2. The Company shall specify the delivery method, the party responsible for the delivery cost, and the delivery period for the product purchased by the buyer. If the Company exceeds the agreed delivery period, it shall compensate the user for any damages incurred. However, this does not apply if the Company can prove there was no intent or negligence. For services such as the operation of Yellow Balloon City Bus, the Company shall provide separate documentation such as a reservation confirmation screen for reserved products so that the buyer can be informed about the purchase and use of the aforementioned product.
3. Buyers who apply for the return of a product must return the product immediately. If the buyer does not return the product to the Company, it is considered that the buyer has withdrawn the intention to return the product.
4. The costs incurred for the return of the product shall be borne by the party at fault for the return. (e.g., in the case of a simple change of mind, it is the buyer's responsibility, and in the case of a product defect, it is the responsibility of the Company or seller, etc.)
5. If the product requested for exchange by the buyer is out of stock and cannot be exchanged, the return procedure shall be followed for the return and refund of the product.
6. Products for which the use period designated by the buyer at the time of purchase has expired cannot be returned or exchanged.
7. If there are separate regulations on each product's detailed page, the policy on the detailed page of the product shall take precedence.

Article 15 (Notification of Receipt Confirmation, Change and Cancellation of Purchase Application)

1. If the Company receives a purchase application from a user, it shall send a receipt confirmation notification to the user. Upon receiving the receipt confirmation notification, if there is any discrepancy with his/her intention expressed, the user may immediately request changes or cancellation of the purchase application. The Company must promptly process according to the user's request if there is a request from the user before providing the service. However, if payment has already been made, it shall be subject to the provisions regarding withdrawal of subscription, etc., under Article 17.
2. Products for which the use period designated by the buyer at the time of purchase has expired cannot be canceled.
3. Cancellation is subject to a cancellation penalty, and the time of receipt of the cancellation request shall be based on the time received during business hours.
4. If there are separate regulations on each product's detailed page, the policy on the detailed page of the product shall take precedence.
5. Minors or their legal representatives may cancel a minor's purchase in accordance with the Civil Act, but if the minor deceives the Company into believing that there is legal representative's consent, the cancellation is restricted.

Article 16 (Refund)

1. If the Company cannot deliver or provide the product purchased by the user due to reasons such as stockout, it shall promptly notify the user of the reason and take necessary measures for refund within three (3) business days from the date of receiving the payment if the payment for the product has been received in advance.
2. Refund processing shall be done after the Company has received and confirmed the return of the product by the buyer.
3. Products for which the use period designated by the buyer at the time of purchase has expired cannot be refunded.
4. If there are separate regulations on each product's detailed page, the policy on the detailed page of the product shall take precedence.

Article 17 (Withdrawal of Subscription, etc.)

1. Buyers who have entered into a purchase contract with the Company may withdraw their subscription until the day of product use such as boarding after receiving the confirmation of receipt. However, additional cancellation penalties notified at the time of purchase may apply.
2. Buyers cannot withdraw their subscription in the following cases if they have received the product:
   1. If the product is lost or damaged due to the buyer's fault. (However, if the packaging is damaged to check the contents of the product, withdrawal of subscription is possible.);
   2. If part of the product is missing (e.g., gifts);
   3. If the value of the product has significantly decreased due to the buyer's use or partial consumption;
   4. If the value of the product has significantly decreased to the extent that it is difficult to resell due to the passage of time; or
   5. If the packaging of reproducible products has been damaged (e.g., books, CDs, maps, etc.)
3. In the cases of 2, 3, and 5 of Paragraph 2, if the Company did not clearly indicate to the consumer in advance, in an easily accessible place, that withdrawal of subscription is restricted or did not provide a sample product, etc., withdrawal of subscription by the buyer is not restricted.

Article 18 (Effects of Withdrawal of Subscription, etc.)

1. If the Company receives the returned product from the user, it shall refund the amount already received for the product within three (3) business days. In this case, if the Company delays the refund to the user, it shall pay the user delayed interest calculated by multiplying the delayed interest rate prescribed in Article 21-3 of the Enforcement Decree of the Act on the Consumer Protection in Electronic Commerce for the delayed period.
2. When refunding the above amount, if the user paid for the product with a credit card or electronic currency, the Company shall promptly request the business operator that provided the payment method to suspend or cancel the payment of the product.
3. The user shall bear the cost of returning the received product in case of withdrawal of subscription, etc. The Company shall not claim a penalty or damages from the user for withdrawal of subscription, etc. However, if the withdrawal of subscription is due to the product being different from the labelled or advertised content or the contract being unfulfilled, the Company shall bear the cost of returning the product.
4. If the user has paid the shipping fee when receiving the product, the Company shall clearly indicate who bears the cost when withdrawing the subscription for the user to easily understand.

Chapter 3 Responsibilities and Obligations

Article 19 (Company's Obligations)

1. The Company shall not engage in any acts prohibited by laws and this Agreement, and shall make its best efforts to continuously and stably provide services in accordance with the provisions of this Agreement.
2. The Company shall not engage in unfair labeling or advertising acts as defined by the Act on Fair Labeling and Advertising for the products, etc. provided through the website and application.
3. The Company shall strive to maintain the order of e-commerce and provide high-quality services through fair and sound operation of the website and application, as well as continuous research and development.

Article 20 (Member's Obligations and Company's Measures in Case of Violation)

1. Members must comply with relevant laws, provisions stipulated by the Company, and cautionary notices or instructions provided, and must not engage in any acts that disrupt the Company's normal operations.
2. Members shall be responsible for managing their own IDs and passwords, and under no circumstances should they allow third parties to use their IDs and passwords. The Company shall not be liable for any damages incurred due to the leakage, transfer, or lending of IDs and passwords without the Company's fault.
3. If members become aware that their IDs and passwords have been stolen or used by a third party, they must immediately notify the Company and follow the Company's instructions if provided.
4. Members must truthfully and faithfully fill out the membership application based on the facts at the time of registration, and if there are any changes to the information provided, they must promptly update it based on the facts. Members shall be responsible for all problems arising from their failure to update their information despite changes.
5. Members must not copy, replicate, or modify the information acquired during the process of service use without the prior consent of the Company, nor should they use it for any other commercial purposes.
6. In addition to the actions mentioned in the preceding paragraph, members must not engage in the following acts:
   1. Defaming other members or third parties and damaging their reputation;
   2. Illegitimately using other members' accounts and personal information;
   3. Infringing upon the copyrights or other rights of third parties;
   4. Distributing content that violates public order and morals to others;
   5. Posting advertising content unrelated to the subject matter or content that is associated with crimes;
   6. Using coupons or other services for illegitimate purposes or methods; or
   7. Engaging in actions deemed to violate other relevant laws.
7. The Company may restrict the use of members who engage in any acts corresponding to this Article without prior notice.

Article 21 (Prohibited Acts)

1. Users must not engage in acts that disrupt the Company's operations, such as abnormal use of the services provided by the Company or unauthorized access to the Company's systems.
2. Users must not use the services provided by the Company by impersonating others or using someone else's name, card information, or account information.
3. If a user violates this Article, the Company may take measures such as canceling or terminating the purchase contract with the user, and the user shall be liable for compensating the Company for all direct or indirect damages incurred.

Article 22 (Ownership and Use of Intellectual Property Rights)

1. Intellectual property rights to works created by the Company belong to the Company.
2. Members must not reproduce, transmit, publish, distribute, broadcast, or otherwise use for profit or provide to a third party, without the prior consent of the Company, any information obtained through the website and application for which intellectual property rights belong to the Company.
3. Users may post content such as customer reviews, photos, articles, information, (audio)visuals, opinions, or suggestions about the Company (hereinafter referred to "Posts") on the Company's service, and the intellectual property rights, including copyrights, to such posts shall remain with the user.
4. When users post posts on the Company's service, they grant the Company a license to use, store, modify, reproduce, publicly transmit, display, distribute, and otherwise use the posts within the scope necessary for exposing the posts in the Company's services. In some services, users may be provided with methods to access, modify, or delete provided content. Additionally, users may request limitations on the Company's use of provided content in some services.
5. Even if a user terminates the service contract, posts that have been stored, cached, or otherwise reproduced by third parties, combined with other users' posts, or registered on public bulletin boards will not be deleted.
6. The Company may delete or take temporary measures regarding posts posted or registered by users if it is deemed to fall under any of the following without prior notice, and the Company shall not be liable for any consequences. However, the Company is not obligated to review all posts, and if a user's rights are infringed upon by another user, they may request assistance with suspending the post through customer service.
   1. Content that defames other users or third parties or damages their reputation;
   2. Distributing or linking to content that violates public order or morality;
   3. Content that promotes illegal replication or hacking;
   4. Posting commercial advertisements or promotional content without prior approval from the Company;
   5. Soliciting monetary transactions between individuals;
   6. Content deemed to be associated with criminal activities;
   7. Content that infringes upon the Company's copyrights, third-party copyrights, or other rights;
   8. Content created by unauthorized use of another person's account information, name, etc., or content that unauthorizedly alters information entered by another person;
   9. Content expressing personal political judgments or religious beliefs that the Company deems unsuitable for the nature of the service;
   10. Content that goes against the purpose of posting, such as posting multiple copies of identical content; or
   11. Content that violates the posting principles established by the Company or does not match the nature of the location where the content is posted; or
   12. Other content deemed to violate related laws and regulations.

Article 23 (Changes, Collection, and Protection of Personal Information)

1. When collecting information from users, the Company only collects the minimum necessary information required for providing the service and fulfilling the contract.
2. The Company may collect and use additional information or provide it to third parties in accordance with the procedures prescribed by relevant laws related to personal information protection, in addition to the information directly provided by users in the process of using the service. In this case, the Company obtains necessary consent from the member according to relevant laws or complies with procedures prescribed by relevant laws. The responsibility lies with users to check the privacy policies of linked sites and third parties providing services for the processing of personal information, and the Company does not bear responsibility for this.
3. The Company makes efforts to protect the user's personal information in accordance with relevant laws, establishes policies for protecting personal information, and designates and announces a personal information protection manager.
4. The protection of the user's personal information follows the provisions of relevant laws and the personal information processing policy set by the Company.

Article 24 (Intermediary Service for Online Sales)

1. The Company operates and manages a system for facilitating transactions of goods between buyers and sellers as an intermediary for online sales, but does not represent buyers or sellers. The responsibility for transactions established between users and the responsibility for information provided by buyers are directly borne by the respective buyers.
2. The Company does not guarantee the existence or authenticity of sales or purchase intentions, the quality, completeness, stability, legality, non-infringement of rights of third parties of registered products, or the truthfulness or legality of information provided by buyers or sellers, including information linked URLs, in transactions between buyers and sellers through the website and application. However, if a registered product violates laws or clearly infringes on copyrights, or if a claimant alleges infringement and requests suspension or prevention of such infringement, the Company may delete, modify, or not display the relevant product until the dispute between the parties is resolved and the rights are clarified.
3. The Company develops and provides tools to enhance the safety and reliability of transactions between buyers and sellers. However, in the case of directly sold products by the Company, the Company assumes the position of the seller in relation to the buyer.

Article 25 (Relationship between Linking Company and Linked Company)

1. When a higher-level company and a lower-level company are connected through hyperlink methods (e.g., hyperlinks may include text, images, and animated images), the former is referred to as the linking company (website), and the latter is referred to as the linked company (website).
2. If the linking company explicitly states on its initial screen or at the time of linking that it does not guarantee transactions conducted by users for products independently provided by the linked company, it shall not be responsible for those transactions.

Article 26 (Disclaimer)

1. The Company shall be exempted from liability for providing services in the event of force majeure or circumstances equivalent to force majeure that prevent the provision of services.
2. The Company shall not be liable for service interruptions caused by users' faults.
3. The Company shall not be liable for any loss of expected profits incurred by members through the use of the service, nor shall it be liable for any damages resulting from materials obtained through the service.
4. The Company shall not be responsible for the accuracy or contents of the postings (reviews, etc.) posted by users.
5. The Company shall not be obligated to intervene in disputes between users or between users and third parties arising from the service, nor shall it be liable for any resulting damages.
6. Products sold through intermediary service are managed and operated under the responsibility of the seller, and the Company shall be exempt from any responsibility for defects or deficiencies in the products, excluding issues related to service operation as a mediator in e-commerce transactions. The responsibility for transactions established between buyers and sellers and related matters shall be directly borne by the seller and the buyer.
7. The Company shall not be obligated to monitor the contents and quality of goods or services advertised by third parties through the service screens or linked websites, nor shall it be liable for any consequences thereof.
8. The Company shall not be liable for damages arising from the following unless there is intentional or gross negligence on the part of the Company, its employees, or its agents:
   1. Damages arising from false or inaccurate user information;
   2. Personal damages incurred during access to or use of the service;
   3. Damages arising from illegal access to servers or illegal use of servers by third parties;
   4. Damages resulting from any illegal interference or disruption by third parties in transmission to or from the server;
   5. Damages caused by any viruses, spyware, and other malicious programs illegally transmitted, distributed, or made to be transmitted or distributed through the service by third parties;
   6. Damages due to errors, omissions, or destruction of transmitted data; or
   7. Various civil and criminal liabilities arising from defamation and other illegal activities occurring during the registration of member status information among members and the use of services by members.
9. If the characteristics of a product or the refund policy of the product provider take precedence over the Company's cancellation and refund policy, resulting in compensation different from the above 'consumer dispute resolution standards,' the Company shall not be held responsible for any such discrepancy.

Article 27 (Dispute Resolution)

1. The Company establishes and operates a compensation mechanism to reflect legitimate opinions or complaints raised by users and to compensate for damages.
2. The Company prioritizes the handling of complaints and opinions submitted by users. However, if prompt processing is difficult, the company immediately informs the user of the reasons and processing schedule.
3. In the event of an e-commerce dispute between the Company and a user, the Company may follow the mediation of a dispute mediation agency commissioned by the Fair Trade Commission or the mayor/governor.

Article 28 (Jurisdiction and Governing Law)

1. Matters not provided for in the regulations established by the Company or interpretations thereof shall be governed by relevant laws and commercial practices.
2. Any disputes related to regulations established by the Company shall be subject to the exclusive jurisdiction of the local court having jurisdiction over the address of the user at the time of filing, and if there is no address, the court having jurisdiction over the residence. However, if the address or residence of the user is not clear at the time of filing or in the case of foreign residents, the dispute shall be brought to the competent court under the Civil Procedure Act. Korean law shall apply to such litigation.

[Supplementary Provision]

This Terms of Use Agreement shall be effective from March 26, 2024.